Article
The “just do one more thing” rule to improve engagement
There are little things you can do to help your users help your business (using Post.news as an example)
Each time your users come to your site or product, whether as brand new visitors or many-times-returning account holders, are you encouraging (and enabling!) them to do one more thing…and is that one thing going to help you?
Article
Back by popular demand: Let Them Pee
Hey there! I was mentioned in this fun article by Greg Nudelman, who shows extraordinary taste when it comes to “UX People.” And just ‘cause, I figured I’d repost the original, now-famous “Let them pee” blurb!
Article
What happens if you don’t use personas?
A potential client once asked me to write this up to help her convince the powers-that-be to invest in the project. Thought I’d share with all y’all.